Rachel J. Cox

Innovation, Design & Strategy | rachel.cox@temple.edu


I have a broad design background encompassing print design, web development, marketing, and content strategy. At Temple University Libraries I function simultaneously in the technology/web group and the communications team, while also acting as a liaison between the web developers and other library departments. I co-lead the user testing group for the Libraries website and catalog.

I have an M.S. in Innovation Management & Entrepreneurship at the Fox School of Business. My education has helped me to apply the innovative techniques of design thinking, strategic management, and lean startup methodologies to my career and daily life experiences.

I am passionate about user experience, innovation, universal accessibility, and making life better for people and organizations.

Past design clients include Princeton in Africa, Jack Morton Worldwide, The Welcoming Center for New Pennsylvanians, The Philadelphia Film Festival, and recording artist Eric Hutchinson.



M.S. in Innovation Management & Entrepreneurship
Fox School of Business
Temple University
Philadelphia, PA

MAY 2018

B.F.A. in Illustration
Maryland Institute, College of Art
Baltimore, MD

JUNE 2002


User Experience Designer
Temple University Libraries

Plan, conduct, and assess patron research including focus groups, interviews, surveys, and usability tests for website environments. Build wireframes using Balsamiq, InDesign, and Sketch. Lead content strategy and creation group.

June 2015 – Present

Usability Consultant

Conducted a usability assessment of the DataArts' web application, provided recommendations, and outlined strategies for ongoing assessment and improvement.

May 2017 – July 2017

Web Programmer
Mod Worldwide

Website maintenance, website building, email marketing coding and deployment, managing client relationships.

December 2013 – April 2014

Front-End Web Developer/Web Designer
The Media & Marketing Group

Full spectrum of eblast and website creation from conception and design through final development.

June 2011 – December 2013

Rachel J. Cox Design + Illustration

Freelance graphic design, web development and illustration.

January 2010 – Present

Graphic Designer/Production Manager/Web Developer
Bryn Mawr Communications Group, LLC

Responsible for design and production of marketing materials such as direct mailers, advertisements, on-site promotional materials, eblasts and websites.

June 2008 – June 2011


User Experience Certificate #1022886
Nielsen Norman Group
November 2018

Nielsen Norman Group is a UX research and consulting firm trusted by leading organizations world-wide to provide reliable guidance on user experience.


2018 Social Entrepreneurship Summit Competition, Finalist
Fox School of Business

The Social Entrepreneurship Summit Competition is open to:
• New social impact ventures or nonprofits
• Innovative initiatives that support existing organizations
• Innovative solutions to a social or community issue

19th Annual Innovative Idea Competition, Finalist
Fox School of Business

This exciting event encourages the generation of innovative new products, services and technologies. Ideas in all stages of development are eligible for submission. 12 finalists were chosen from over 400 submissions to pitch their ideas to investors.

November 2016

Professional Development Scholarship for Web Accessibility
Pennsylvania Libraries

Scholarships are made available for registration, travel and lodging for Pennsylvania library workers and for public library trustees to attend workshops, conferences, courses or webinars in accessible website development and technology and other training to better serve people with disabilities.

June 2016

Jellybean Photographics Award
Society of Illustrators Student Competition

From the Society’s endowment, generous contributions from private and corporate donors, and proceeds from an annual auction of member-donated artworks, scholarship awards are granted to about 25 students whose work is deemed the best of the best.

June 2002





Wordpress & Drupal

MS Office



Temple University Libraries

Every day I get to work on amazing projects for the Libraries that engage the larger Temple community.

To learn more about Temple Libraries programming please visit library.temple.edu/beyondthepage.

Princeton in Africa

I have been fortunate to work with a many wonderful non-profit organizations in the Philadelphia area. Learn more about Princeton in Africa's mission at www.princetoninafrica.org.


When I was 18 I aspired to be a freelance editorial illustrator. That dream didn't materialize but I still have a passion for it and will jump on any chance to flex my skills.

You can view my full portfolio here.